Policy

Quality and Professionalism are integral parts of SIGMA ONE SARL Business Principles and are a cornerstone of ensuring high levels of customer satisfaction. By maintaining operational excellence we ensure the long-term sustainability of our business.

IT IS OUR AIM TO

• Deliver world-class services to meet our customers’ needs.
• Be known and recognised for our superior knowledge and reliability, along with our accuracy and consistency.
• Develop the understanding that we will never compromise on quality.

IT IS THEREFORE OUR COMMITMENT TO

• Place our customers at the heart of everything we do.
• Actively listen to industry and customer needs and expectations and innovate in our quality statement to meet them.
• Develop and maintain the processes we need to deliver high quality, optimised and coherent services.
• Respect client confidentiality and individual privacy whilst remaining transparent in all other aspects of our work.

Delivering quality and professionalism is an individual responsibility for all of us, at every level within our company.